Executive summary
A short readout of what is helping or hurting the runner journey before registration.
This public sample is intentionally generic and fictional. It shows the kind of practical review a race director can expect without using real customer names, screenshots, metrics, or private race data.
This sample shows the kind of practical, runner-focused review you can expect from a StartLine audit — a written review within 2 business days, before any deposit decision.
StartLine reviews the public website layer a runner sees before checkout. The goal is not to shame an existing site or volunteer effort; it is to find the top 3–5 practical opportunities before the next registration push.
Reviewed as a sample community half marathon + 5K with external registration already handled on a platform.
A short readout of what is helping or hurting the runner journey before registration.
Prioritized findings grouped by runner impact, effort, and race-cycle timing.
A plain-language recommendation: quick fixes, StartLine package fit, or a no-fit/no-deposit next move.
When there is a clear fit, StartLine may include a private template direction for review before deposit.
Each finding is framed as a runner-facing opportunity. No guaranteed registration lift, no disparaging language, and no real customer data.
The main register link appears after multiple intro and logistics blocks on mobile, so a ready runner has to scan before taking action.
Move the primary “Register on platform” CTA into the hero, repeat it after course and FAQ sections, and label it so runners know checkout stays on the existing registration platform.
The first view depends on an oversized hero image and dense paragraph copy, which makes the page feel slower and harder to scan on a phone.
Compress the hero image, keep the first CTA visible without scrolling, and convert long blocks into compact cards for date, location, distances, and price deadline.
Packet pickup, parking, start-line access, course map, and weather-update notes are split across PDFs and older update posts.
Create one “Race day details” path with the essentials runners check before registering and before race week.
Sponsor logos are present, but tier context and community story are separated from the runner decision path.
Group sponsor tiers with short plain-language context so partners receive visibility without competing with registration.
The page title and headings do not fully reflect the race name, city, distance mix, and year that runners are likely to search.
Tighten the title, meta description, H1, internal headings, and FAQ content around crawlable race details — without claiming rankings or traffic lifts.
There is no obvious home for weather, parking, packet pickup, or schedule-change announcements as race week approaches.
Add a reusable race-week update block with timestamps, owner/approval notes, and links to the stable source of truth.
For this fictional race, StartLine would recommend fixing the hero CTA, consolidating race-day logistics, and reviewing a Community template direction. If the director wants a done-for-you build, the Standard first-year race-cycle package appears to fit. If not, the audit still leaves the team with a focused cleanup list.